Overview
The course is built around a common structure which explains and explores an existing voice network and an existing data network, before looking at how both environments can be converged to provide a solid framework for a need breed of services and applications such as IP Telephony, Real-Time Video and Multimedia. The course provides a special emphasis on IP Telephony. Demonstrations will be provided throughout the course.

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Audience
Support Engineers, IT/Network Managers, Pre- and Post- Sales staff, who have existing experience and understanding of telecommunications and who wish to gain a basic understanding of data communications and of converged networking.

Pre-requisites
The course is aimed at individuals from a voice background who need to better understand the whole issue of voice/data convergence. As such delegates should have a sound understanding of voice networking.

Objectives
To provide Voice Engineers with a good general understanding of packet swicthed technology, Voice over IP and key elements of data communications principles as they apply to voice.

Follow-on Courses
See our web site for details of advanced Multi Media over IP, IMS, MPLS courses and many others.